FREQUENTLY ASKED QUESTIONS
Financial Responsibility and Insurance
Many treatment providers offer sliding scales based upon an individual’s insurance and ability to pay. Please talk to your treatment provider’s financial counselors to discuss payment options.
Please contact your insurance prior to treatment to understand what your insurance will and will not cover.
Yes. Treatment providers are obligated to protect the privacy of your health care information under the Health Insurance Portability and Accountability Act of 1996 (HIPAA). Additionally, 42 CFR (Code of Federal Regulations) Part 2 Confidentiality of Substance Use Disorder Patient Records, which applies to certain treatment providers and/or treatment locations, ensures additional safeguards in when and how substance use-related treatment can be shared to protect the person receiving services from the adverse consequences of criminal prosecution or domestic proceedings; for example, child custody or divorce. When you see a health care provider, they are required to inform you of your rights to privacy and confidentiality of health care information. Generally, health care providers may share information with other providers for treatment purposes; however, certain providers or specific provider locations regulated by 42 CFR Part 2 will obtain your consent to release information to other entities with whom you’d wish to share treatment information. Please make sure to ask questions you have regarding privacy, confidentiality, HIPAA and 42 CFR Part 2.
Sometimes for alcohol use or opioid use it is recommended that medication-assisted treatment be used in addition to counseling to manage life without alcohol or opioids. Talk to your treatment provider about whether medication-assisted treatment is right for you.
Yes! There are multiple treatment providers and those treatment providers often offer multiple treatment pathways. You own your recovery and can choose the treatment and treatment provider you want at any time.
Being in treatment can at times be hard. Managing life without drugs or alcohol can be scary. It can be both physically and psychologically draining. In addition, treatment can involve discussing topics that are uncomfortable and can potentially introduce some confusion while you’re seeking clarity. Treatment providers are trained and skilled at helping you manage these challenges and conflict. They will prepare you for these challenges and will ensure that you’re in the right intensity of treatment. Your safety and well-being are first and foremost. The key is making sure you’re open and honest with the treatment provider about what is going on so they can provide you the support you require.